Frequently Asked Questions
Everything you need to know about our latest drops and logistics.
How do your drops work?
Most of our products are released as limited edition 'drops' available for a short period or until sold out. Once a drop is finished, it is typically never restocked.
When will my order ship?
Standard processing takes 3-5 business days. However, due to the high volume of specific drops, some items may have extended shipping timelines as noted on the product page.
What is your return policy?
Due to the exclusive and limited nature of our items, all sales are final. We do not accept returns or exchanges unless the item is verified as defective.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
How can I track my package?
Once your order has been handed over to the carrier, you will receive an automated email containing your tracking number and a link to monitor the shipment status.